For shops
A program for glass shops, planned as three separate offerings: Leads, CRM and Voice Agent. EGR serves the entire United States, so a shop anywhere in the country can take part.
Shop signup is open. EGR reviews each signup before any leads are sent. Pricing and terms are still to be set, and billing and dispatch are not active.
Shop signup is not switched on yet. The signup page shows what will be asked. Pricing and terms are still to be set, and billing and dispatch are not active.
Three separate offerings
Each one is planned to stand on its own, so a shop can take one without the others.
Leads
Service requests from across the United States that come through this site, passed to participating shops that cover the service and the ZIP code.
CRM
A place to keep track of customers, vehicles and jobs.
Voice Agent
An automated phone agent that answers calls and takes down the details of a request.
These descriptions summarize the plan and may change.
Payment connections
Shops will be able to connect the card processor they already use, so payments go straight to the shop's own merchant account.
Square
In-person readers and online payments.
Stripe
Online payments and invoices.
PayPal
Including Virtual Terminal, for card payments taken over the phone.
Also planned
Authorize.net, Clover, QuickBooks Payments, Helcim and Worldpay.
Card details would be entered on the processor's own secure page and not stored by EGR.
Planned, not connected yet. No partnership with these companies is implied. If your shop uses a different processor, it can be added to the list.
Already decided
- Where EGR worksThe entire United States.
- What each shop coversEvery shop chooses the services and the ZIP codes it takes.
- How a lead reaches a shopBy email, with the job and its ZIP code. The customer's contact details are shown once the shop accepts.
Still to be decided
- Pricing for each offering
- Terms and how billing works
- The order in which payment processors are connected
Sign up your shop
Tell EGR about your shop, the services it takes and the ZIP codes it covers. It takes about two minutes.
Questions first? Email .
Technicians can follow the plans for the Tech Forum.