2017–2025 Mazda CX-5
A Mazda service alert that links some electrical symptoms to water getting in after glass or tint work.
- Years
- 2017–2025
- Make
- Mazda
- Model
- CX-5
- Guide covers
- Service alert
Service alert MC-11016228
Water intrusion and electrical symptoms
Mazda describes certain no-start or no-crank complaints with codes P0615:12 or B112A:12 and corrosion at connector C-04. Possible sources include water from tint installation or poor sealing after windshield work.
The alert does not apply when the specified corrosion is absent. It is service information, not a recall, and not proof that all CX-5 windshields are defective.
Mazda service alert hosted by NHTSA: MC-11016228
- Published by
- Mazda, hosted by NHTSA
- Document dated
- March 10, 2025
- Applies to
- 2017–2025 CX-5. Symptoms and inspection findings decide whether it applies
- Source reviewed
- November 11, 2026
A technician must diagnose the cause. This guide does not establish warranty coverage or prescribe a do-it-yourself electrical repair.
Your glass request
The vehicle on this page carries into the request, so you choose the damaged glass and enter your ZIP code once. A VIN or an equipment photo may be requested before the part is chosen.
The request flow opens on the 2025 model year. Change the year there if yours is older.
Past prices, with context
No verified price on file yet
When verified retail records are matched, this section will show the job date, the glass type, the relevant options and what the customer was charged. Supplier cost stays private. Past prices are not current offers, and customer names, addresses and payment details never appear here.
Calibration and installation
Exact glass fitment and the manufacturer's calibration instructions are verified for each request. This guide does not assign a static or dynamic procedure, a calibration price or a safe drive-away time.
Ready to start?
The request is reviewed before pricing or scheduling is confirmed.